Understanding Generation X: Uncovering Their Unique Perspective on DEIB in the Workplace

17 December 2024 by Mark Holt
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In the ever-changing landscape of today's workplace, a diverse range of generations coexist, each bringing its own unique perspectives, values, and expectations. Among these generations is Generation X, often referred to as the "sandwich generation" or forgotten generation" in the midst of the spotlight shining on their younger Millennial and Gen Z counterparts. Gen Xers, born between 1965 and 1980, are currently in their 40s and 50s and hold significant positions of power and influence in organizations across industries.

As such, understanding their attitudes and values regarding diversity, equity, inclusion, and belonging (DEIB) is essential for fostering inclusive workplaces that cater to all generations.

This article aims to lift the veil on Gen X, exploring their unique expectations and values regarding DEIB in the workplace. We will delve into how their perspectives can challenge and enhance the practices of DEI practitioners and offer strategies for employers to address unconscious and conscious biases within this generation. By uncovering the insights from recent studies on Gen X attitudes toward work and diversity, we can develop more effective strategies for creating inclusive environments that value the contributions of all generations.

Divrsity Disclaimer
This article discusses Boomer values and expectations regarding workplace diversity, equity, inclusion, and belonging in broad, general terms. It is important to recognize that every individual and organization is unique, and attitudes may vary widely. For a deeper and more accurate understanding of true attitudes and lived experiences around DEI, we recommend gathering actual data using tools like the *Divrsity* platform. This approach ensures insights are based on real experiences rather than generalizations.

Gen X's Relationship with Work: Independence and Self-Reliance

Before delving into their specific views on DEIB, it is essential to understand the broader context of Gen X's relationship with work. This generation came of age in a time of economic uncertainty, often witnessing their parents struggle through recessions and corporate downsizing. As a result, they developed a strong sense of independence and self-reliance, preferring to rely on themselves rather than external structures or institutions for stability.

Gen Xers are known for their work ethic and dedication; they embrace challenges head-on and are comfortable with ambiguity. They tend to be highly pragmatic, results-oriented, and resourceful, often adopting a "just get it done" mentality. Unlike Millennials who seek mentorship and feedback, Gen Xers prefer autonomy and may view managerial oversight as micromanagement. They value efficiency and practicality, sometimes appearing resistant to bureaucratic processes or corporate red tape that slows down their ability to deliver results.

Consequently, Gen X has a set of values and expectations:

  1. Independence and Self-Reliance
    • Value: Gen Xers are often characterized by their independence and self-reliance. They grew up in an era where they had to fend for themselves more than previous generations, leading to a strong sense of individualism.
    • Expectation: In the workplace, they expect autonomy and the freedom to manage their tasks without micromanagement. This value can be both a strength and a challenge when it comes to DEI initiatives, as Gen Xers may resist groupthink or top-down approaches.
  2. Pragmatism and Practicality
    • Value: Gen X is known for being pragmatic and results-oriented. They tend to focus on practical solutions rather than abstract theories.
    • Expectation: When it comes to DEI, they expect concrete actions and measurable outcomes. They are likely to support initiatives that have a clear business case and demonstrable impact.
  3. Work-Life Balance
    • Value: Many Gen Xers prioritize work-life balance due to their experiences of balancing family responsibilities with career demands.
    • Expectation: Inclusive workplaces should offer flexible working arrangements and support for personal life, which can enhance job satisfaction and retention among this generation.
  4. Skepticism and Cynicism
    • Value: Gen Xers are often skeptical of authority and may be cynical about corporate initiatives, including DEI programs.
    • Expectation: To gain their trust, employers need to demonstrate genuine commitment to DEI through consistent actions and transparent communication.

DEIB Perspectives: Challenging the Status Quo

Unconscious Bias and Microaggressions

Gen X's pragmatic lens extends to their views on DEIB as well. While they may not always articulate their support for these initiatives in the same way younger generations do, it is imperative to recognize that their perspective can offer unique challenges and opportunities for growth. One area where Gen Xers may struggle is in understanding the impact of unconscious bias and microaggressions in the workplace.

Recent studies suggest that while Gen Xers may acknowledge the presence of implicit biases, they often underestimate their impact or believe that individuals should simply "get over" these subtle forms of discrimination. They might rationalize microaggressions as harmless jokes or unintended slips of the tongue, failing to recognize the cumulative effect of such incidents on the target's sense of belonging and psychological safety.

Diversity of Thought and Meritocracy

Gen Xers often emphasize the value of "diversity of thought" in the workplace. They appreciate the contribution of diverse perspectives and experiences to innovation and problem-solving. However, they may approach diversity with a more individualistic lens, focusing on personal characteristics such as creativity or risk-taking rather than group identities. This can lead to an under-appreciation of systemic barriers that prevent certain groups from equally participating in the workforce or advancing into leadership positions.

Many Gen Xers strongly believe in meritocracy—the idea that individuals should advance based solely on their talents and efforts. While this belief may motivate them to support initiatives promoting equal opportunities, it can also lead to a denial of privilege and structural advantages that benefit certain groups over others. They might struggle with the concept of "leveling the playing field" through affirmative action or diversity programs, seeing these as unfair advantages for specific groups.

How Gen X Perspectives Can Challenge DEI Practitioners

Gen X's unique perspectives on DEIB present both opportunities and challenges for practitioners in this field:

Opportunities:

  • Pragmatism and Action Orientation: Gen Xers' pragmatic nature can be leveraged to drive tangible outcomes from DEIB initiatives. They are action-oriented and may push for measurable goals, concrete strategies, and practical steps toward creating an inclusive workplace culture. Their focus on results can help translate DEIB ambitions into reality through implementation plans with clear milestones and accountability measures.
  • Diversity of Thought: Emphasizing the value Gen Xers place on diversity of thought can encourage intergenerational collaboration and knowledge transfer between younger generations seeking mentorship, and older generations offering guidance based on experience. This appreciation for diverse perspectives can also enhance innovation and creative problem-solving within organizations.

Challenges:

  • Unconscious Bias and Microaggressions: Gen X's tendency to minimize the impact of unconscious bias and microaggressions creates a challenge for DEI practitioners aiming to cultivate deeper understanding and empathy among employees. Addressing this requires educating Gen Xers about the subtleties of discrimination, the psychological toll it takes on individuals, and the insidious ways biases are perpetuated in society and the workplace.
  • Systemic Inequalities: Gen X's individualistic view of diversity and strong belief in meritocracy can blind them to systemic inequalities that create barriers for certain groups. DEI practitioners need to help Gen Xers recognize how societal structures, historical context, and power dynamics influence opportunities and outcomes for different demographic groups.

Strategies for Employers: Addressing Unconscious Bias

To effectively address the unconscious and conscious biases of Gen X employees, employers can implement the following strategies:

  • Provide Comprehensive DEIB Training: Offer comprehensive training programs that go beyond raising awareness about explicit bias to uncover the nuances of implicit bias as well. Use real-life scenarios and case studies illustrating microaggressions and their impact on individuals' sense of belonging and organizational performance. Help Gen Xers understand how biases affect decision-making processes, talent acquisition, promotion practices, and team dynamics.
  • Facilitate Empathy and Perspective Taking: Encourage Gen X managers to engage in perspective taking by actively listening to the experiences of colleagues from different backgrounds. Create safe spaces for employees to share personal stories and reflections on discrimination they have witnessed or experienced. This helps build empathy and a deeper understanding of how seemingly harmless actions can perpetuate bias and exclusion.
  • Educate on Systemic Inequalities: Offer educational resources and workshops that delve into the historical context of systemic inequalities, including institutional racism, gender discrimination, ableism, and other forms of structural oppression. Help Gen Xers recognize their privilege (based on factors such as race, gender, sexual orientation, etc.) and how it may have granted them advantages or shielded them from certain challenges faced by others.
  • Promote Mentorship Programs: Implement mentorship programs that pair Gen X employees with younger workers from diverse backgrounds. These relationships can foster intergenerational learning, enhancing empathy across generations while providing valuable career development opportunities for all involved. Encourage reverse mentoring as well so that Gen Xers can learn directly from their junior colleagues about their perspectives and experiences regarding DEIB topics.
  • Measure and Communicate the Business Case: Given Gen X's pragmatic nature, it is essential to communicate how diversity fuels business success. Measure and showcase key performance indicators (KPIs) linking DEIB initiatives to tangible outcomes such as increased innovation, better decision-making, enhanced customer satisfaction, improved talent retention, and ultimately, stronger financial performance.

The Power of Gen X: Harnessing Their Strengths to Drive DEIB

While Gen Xers may present challenges for DEI practitioners, they also bring unique strengths to the table. Their emphasis on individuality and meritocracy can help ensure that DEIB initiatives are fair, equitable, and effective. By engaging Gen Xers in DEIB conversations and addressing their concerns, employers can tap into their creativity, work ethic, and commitment to fairness.

A study by the Harvard Business Review found that when employees feel a sense of belonging, they are more likely to be engaged, motivated, and productive. Gen Xers, with their strong work ethic and desire for work-life balance, can play a critical role in promoting a culture of belonging and driving business outcomes.

Recommendations for DEI Practitioners

  1. Conduct Regular Surveys : Use platforms like Divrsity to gather data on employee attitudes towards DEIB and track progress over time.
  2. Develop Targeted Initiatives : Create programs that address the specific concerns and needs of Gen Xers, such as training sessions or workshops on unconscious bias.
  3. Foster Cross-Generational Dialogue : Encourage open conversations between Gen Xers and other generations to promote understanding, empathy, and collaboration.
  4. Emphasize Business Outcomes : Highlight the business benefits of diversity and inclusion to engage Gen Xers and drive support for DEIB initiatives.

Conclusion: Embracing Gen X's Unique Contribution to DEIB

Generation X brings a unique set of values and perspectives to the conversation on diversity, equity, inclusion, and belonging in the workplace. Their pragmatism, focus on results, and appreciation for diverse thought can drive tangible outcomes from DEIB initiatives when properly leveraged by employers and practitioners. While Gen Xers may approach topics like unconscious bias and systemic inequality differently than younger generations, recognizing their contributions is essential to creating inclusive workplaces that value all voices.

By understanding the nuances of Gen X's worldview regarding DEIB and implementing strategies tailored to address their specific biases, organizations can harness the full potential of this generation while fostering a culture where everyone feels valued, respected, and empowered to contribute their best.

The Divrsity platform can be a valuable tool in this journey, providing data-driven insights and actionable recommendations to support DEI initiatives. As we navigate the complexities of generational differences, it is essential to remember that every employee, regardless of age, has a role to play in building a more inclusive future.

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